Terms & Conditions

Please read the following Terms and Conditions ("Terms") carefully before placing an order with our company ("Studio Bouclè"). These Terms apply to all visitors, users, and others who access or use the Service.

  1. Products and Services

Our products consist of beds that are carefully packed into boxes for efficient transportation. We aim to deliver high-quality, durable beds to our customers. Please note that due to the nature of online images, colours and finishes may vary slightly from the product images on our website. Please read the product descriptions carefully as some items may not be entire.

  1. Ordering and Payment

Once you place an order, you will receive an email confirmation. Full payment is due at the time of order placement. Your order will not be shipped until the payment has been processed fully.

  1. Shipping and Lead Times

We ship worldwide. Shipping times and lead times for orders can be found on our Shipping and Lead Times page. We ship your orders within one day of your purchase on a 'first come, first served' basis. Pre-orders can be arranged via email.

  1. Cancellations and Changes

Please refer to our Refund Policy for information on cancellations and changes to your order.

  1. Refund Policy

We strive for customer satisfaction. If, however, you are not satisfied with your purchase, we invite you to refer to our Refunds Policy page for information on returns and refunds.

  1. Liability

The Company is not liable for any loss or damage caused by late delivery or cancellation of an order or a product.

  1. Privacy

We value your privacy. All personal information collected by us will be handled in accordance with our Privacy Policy.

  1. Changes to these Terms and Conditions

We reserve the right to change these Terms and Conditions without prior notice. Any changes will be effective immediately upon posting on this website.

By purchasing from our website, you agree to be bound by these Terms and Conditions. If you have any questions regarding these Terms, please contact us at orders@studioboucle.co.nz.